Unless otherwise specified in the product details of the item purchased, all of our products may be returned without reason within 15 days of the ship date. Upon receipt and satisfactory inspection of your products, you will be refunded for the cost of the product less a standard 20% restocking fee.

All returns require a return authorization number which may be obtained by emailing sales@profilesupply.com . Please contact us for this number before shipping any merchandise back. All Returns should be carefully packed and insured and must be freight prepaid. COD returns will not be accepted, and any shipping charges related to returns or incurred by Profile-Lighting.com in the original order are non-refundable.

Unless otherwise Specified, returned merchandise must be in original, unmodified, saleable condition.

It is the responsibility of the purchaser to inspect all packages being received. Damaged packages should be refused for delivery so that Profile Supply may then make suitable arrangements for their return and replacement.