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Available Shipping Options & Alternatives:

For many items purchased, you will have the option of selecting alternative shipping methods during checkout. Here are the shipping options that you may wish to choose from:

Standard Shipping:

  • This level of shipping is automatically included for all orders including those that qualify for “Free Shipping”.
  • This is “Back of the Truck” or “Curb Side” delivery, where the driver is required to move your shipment to the back or side of the truck, where you are then responsible for removing your packages.
  • For larger shipments you would want to have a fork lift or a few friends handy to assist you with the unloading of the shipment or moving it into the house.
  • Product will be in its original packaging.
  • Some freight companies will offer additional services. If you shipment has already departed, you can use the tracking number that we will send you to contact the freight company to arrange or check on additional services available. At this point, it is up to the customer to contract with the freight company for any additional services to be offered.
  • No package removal or assembly is included with this delivery option.

Bronze, $99.00:
Over the Threshold Delivery

  • Your shipment will be brought across the threshold of the front door of your house, or in the case of an apartment or office, within the front or delivery door of the building.
  • Alternatively your shipment may be placed within a garage or nearby out-building.
  • You will be contacted prior to the shipment arriving to verify your address and to set a four hour window, or time period, during which your delivery is expected to arrive.
  • For shipments including smaller items originating from different warehouse, where those items would normally go by Fedex or UPS, those items will still be delivered by courier, while the larger items or their accompanying parts or products are delivered using this chosen service level.
  • No package removal or assembly is included with this delivery option.

Silver, $125.00:
Room Specific, Two Flights of Stairs Maximum

  • Your shipment will be brought across the threshold of the front door of your house, or in the case of an apartment or office, within the front or delivery door of the building.
  • You may have the shipment deposited to the room of your choice, allowing for up to two flights of stairs (being 4-15 steps per flight). Additional flights can be arranged by contacting us once you have placed your order.
  • For shipments including smaller items originating from different warehouse, where those items would normally go by Fedex or UPS, those items will still be delivered by courier, while the larger items or their accompanying parts or products are delivered using this chosen service level.
  • No package removal or assembly is included with this delivery option.

Gold, $149.00:
 Room Specific, Two Flights of Stairs, Packaging and Rubbish Removal and 15 minutes of assembly

  • Your shipment will be brought across the threshold of the front door of your house, or in the case of an apartment or office, within the front or delivery door of the building.
  • You may have the shipment deposited to the room of your choice, allowing for up to two flights of stairs (being 4-15 steps per flight). Additional flights can be arranged by contacting us once you have placed your order.
  • Gold Delivery includes un-packaging  of your shipment, and removal of all related rubbish along with 15 minutes of simple set up (not involving a lot of tools).
  • For shipments including smaller items originating from different warehouse, where those items would normally go by Fedex or UPS, those items will still be delivered by courier, while the larger items or their accompanying parts or products are delivered using this chosen service level.

Platinum, $199.00:
 Same as “Gold” but with a total of 30 minutes set up including standard tools required.

  • Your shipment will be brought across the threshold of the front door of your house, or in the case of an apartment or office, within the front or delivery door of the building.
  • Your shipment will be deposited to the room of your choice, allowing for up to two flights of stairs (being 4-15 steps per flight). Additional flights can be arranged by contacting us once you have placed your order.
  • Platinum Delivery includes un-packaging  of your shipment, and removal of all related rubbish along with 30 minutes of set up (involving standard tools required).
  • For shipments including smaller items originating from different warehouse, where those items would normally go by Fedex or UPS, those items will still be delivered by courier, while the larger items or their accompanying parts or products are delivered using this chosen service level.